We accept a variety of payment methods including credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and digital wallets like GCash and PayMaya. For business accounts, we also offer invoice-based billing with net-30 terms.

Shipping times vary depending on your location and the selected shipping method. For Metro Manila, standard shipping takes 2-3 business days, while provincial areas may require 5-7 business days. Express shipping options are available for next-day delivery in major cities.

We offer a 30-day return policy for most items. Products must be in their original condition with tags attached. To initiate a return, simply log into your account, go to "My Orders," and select the item you wish to return. Refunds are typically processed within 5-7 business days after we receive the returned item.

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination. You can see the shipping cost and estimated delivery time at checkout before completing your purchase. Please note that international orders may be subject to customs duties and taxes based on the destination country's regulations.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account and viewing "My Orders." If you created an account as a guest, you can track your order using the order number and email address provided during checkout on our website.

Yes, most of our products come with a manufacturer's warranty that typically ranges from 6 months to 2 years depending on the product category. For specific warranty information, please refer to the product description page or contact our customer service team with the product details. We also offer extended warranty options for certain products at an additional cost.